THE MAN CAVE STATEMENT OF COMMITMENT TO CHILD SAFETY

The Man Cave empowers boys to become great men by providing them and their communities with impactful programs, role models and resources. The goals of our programs are to:

1. equip boys with the skills, strategies and support to take charge of improving their own mental health;

2. help boys reshape those aspects of traditional masculinity that lead to emotional and physical violence;

3. encourage boys to eliminate unhealthy attitudes and behaviours that lead to violence against women;

4. support boys to foster and value meaningful relationships across all genders and generations;

5. support boys to improve their communities and the societies in which they live.

The Man Cave is committed to being a child safe organisation. We have zero tolerance for child abuse. To the best of our ability and resources, we are committed to embedding a culture of child safety into our practices and processes to ensure that our work prioritises the safety of children.

The Man Cave embraces diversity and inclusion. All children, regardless of their gender, race, religious beliefs, age, disability, sexual orientation, family background and social background, have equal rights to protection from abuse.

The Man Cave is committed to the cultural safety of Aboriginal children and understands there is no safety for Aboriginal children without cultural safety.

The Man Cave is also committed to the safety of children from culturally and/or linguistically diverse backgrounds, and the safety of children with a disability. In addition, The Man Cave acknowledges the particular vulnerability of other children to be safe, including children who live in out of home care, and children who identify as LGBTIQ+.

All employees, volunteers, key contractors and other representatives of The Man Cave have a responsibility to understand their role in creating and maintaining a child safe culture in the workplace and the wider community. Preventing, detecting and reporting any suspicions of child abuse to the relevant authorities is fundamental to creating child safety. The Man Cave has a Child Safety & Wellbeing Policy, as well as a Code of Conduct that includes Child Safety provisions, to which our Board, employees, volunteers and key contractors are committed.

Privacy Policy

The Man Cave Global Ltd (“we”, “us” or “our”) is committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, process, store, share and disclose your personal information. 

1 Openness and transparency

We are committed to protecting your privacy and respecting and upholding your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Law).  We ensure that we will take all necessary and reasonable steps to comply with the relevant Privacy Law and to deal with inquiries or complaints from individuals about compliance with the relevant Privacy Law. 

By accessing and using our website, products and services, you freely and expressly consent to the collection, use, processing, storage and disclosure of personal information by us as set out in this Privacy Policy.

2 Personal information

Personal information is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The type of personal information we may collect from you includes, without limitation, the following:

• – your full name;
• – address;
• – email address;
• – telephone number(s); 
• – date of birth;
• – age;
• – your job title;
• – the organisation/s where you work or volunteer;
• –  school name and year level;
• – credit card information;
• – your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
• – details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
• – any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
• – information you provide to us through customer surveys;
• – billing information (including credit and bank details); or
• – any other personal information that may be required in order to facilitate your dealings with us.

3 Collection

We will collect Personal Information only by lawful and fair means and not in an unreasonably intrusive way. Generally, we will collect personal information directly from you, and only to the extent necessary to provide our products and services requested or ordered by you and to carry out our administrative functions or as required by a relevant Privacy Law. We will not collect sensitive personal information (as defined under the relevant Privacy Law) from you.

We may also collect Person Information from you when you fill in an application form, communicate with us, visit our website, provide us with feedback, complete online surveys or participate in competitions. We may collect Personal Information about you that you have provided to our business partners or from third parties and in respect of which you have given the third party permission to share with us. 

If you use a pseudonym when dealing with us or you do not provide identifiable information to us, we may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not sign into it or provide any information that might identify you. 

We require individuals to provide accurate, up-to-date and complete Personal Information at the time it is collected. 

4 What do we do with your Personal Information?

We use, process and disclose your Personal Information for the purposes for which the information is collected, or for a directly related purpose, including (but not limited to):

• providing our website, products and services to you;
• administering, protecting, improving or optimising our website, products and services (including performing data analytics, conducting research and for advertising and marketing purposes);
• billing you for purchasing or using our website, products and services; 
• informing you about our website, products, services, rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
• responding to any inquiries or comments that you submit to us;
• verifying your identity;
• any other purpose you have consented to; and
• any use which is required or authorised by a relevant Privacy Law.

5 How we protect your information

We may hold your Personal Information in either electronic or hard copy. We take reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your Personal Information. For example, we:

1. use password-protected electronic folders in which your personal information is stored;
2. keep private passwords to electronic folders that contain your personal information and only provide access to staff at The Man Cave who require your information to perform their role or provide a service to you;
3. avoid printing or storing your personal information in hard copy;
4. have internal policies which require any of The Man Cave’s staff members if they reasonably believe that your personal information has been unreasonably or unnecessarily disclosed to someone who is not authorised to receive it, must report it to the General Manager Operations & HR as soon as reasonably possible; and
5. ensure that if an unauthorised disclosure of personal information is likely to result in serious harm to one or more individuals, the General Manager Operations & HR will report it to the Office of the Australian Information Commissioner (OAIC) and the affected individuals in compliance with the Privacy Amendment (Notifiable Data Breaches) Act 2017.

However, we cannot guarantee the security of any Personal Information transmitted over the internet and therefore you disclose information to us at your own risk. We will not be liable for any unauthorised access, modification or disclosure, or misuse of your Personal Information.

6 Disclosure of Personal Information

We may disclose your Personal Information to:

• third-parties we ordinarily engage from time to time to perform functions on our behalf for the above purposes (eg: our Customer Relationship Management software, which is highly secure);
• any person or entity to whom you have expressly consented to us disclosing your Personal Information to;
• our external business advisors, auditors, lawyers, insurers and financiers; and 
• any person or entity to whom we are required or authorised to disclose your Personal Information to in accordance with the relevant Privacy Law.

7 Access and management

Subject to some exceptions provided by the relevant Privacy Law, you may request access to your Personal Information in our Customer Relationship Management database, or seek correction of it, by contacting us. See ‘Section ‎10: Contact information’. Should we decline you access to your Personal Information, we will provide a written explanation setting out our reasons for doing so. 

If you believe that we hold Personal Information about you that is not accurate, complete or up-to-date then you may request that your Personal Information be amended.  We will respond to your request to correct your Personal Information within a reasonable timeframe and you will not be charged a fee for correcting your Personal Information.  

If we no longer need your Personal Information for any of the purposes set out in this Privacy Policy, or as otherwise required by the relevant Privacy Law, we will take such steps as are reasonable in the circumstances to destroy your Personal Information or to de-identify it.

8 Direct marketing 

Where we:

• have your express consent (which you may withdraw at any time by contacting us);
• have a legal basis; or
• are otherwise permitted by relevant Privacy Law, 

we may use and process your Personal Information to send you information about products and services we believe are suited to you and your interests or we may invite you to attend special events.

At any time you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your Personal Information as detailed above, will continue. You can opt out by following the unsubscribe instructions included in the relevant marketing communication, or by contacting us in writing at hello@themancave.life.

9 Cross-border disclosure

We may disclose your Personal Information to third party recipients located in or outside of the European Union and Australia in order to provide our website, products and services to you. As at the date of this Privacy Policy, such third-party recipients are located in Spain (Recipients). Specifically, the Spain-based party is Typeform, the online survey and form building platform we use on our website and elsewhere. The Man Cave is committed to ensuring that all its partners and suppliers that are bound by the European General Data Protection Regulation have a strong commitment to compliance. Typeform’s commitments are outlined here.

When entering into a transaction with us you expressly and freely consent to your Personal Information being disclosed or transferred to such Recipients. We will take steps reasonably necessary to ensure your Personal Information is treated securely and in accordance with this Privacy Policy. We use reasonable endeavours to ensure that each Recipient receiving your Personal Information is bound by the relevant Privacy Law.

10 The Man Cave website

When transmitting Personal Information from your computer to The Man Cave website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, we will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

The Man Cave website may use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but if you do so, you may not be able to fully experience the interactive features of The Man Cave website.

11 Contact information

If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us at hello@themancave.life.

12 Miscellaneous

We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on The Man Cave website.

Website Terms

1. This website is owned and operated by The Man Cave Global Ltd (Man Cave), ABN 71 624 984 836 and your use of this website is governed by these terms together with Man Cave’s Copyright Policy (below) and Privacy Policy

2. No medical advice:

a. For consumers: The information on this website is not medical advice. It is generic and does not take into account your personal circumstances, physical wellbeing, mental status or mental requirements. Do not use this information to treat or diagnose your own or another person’s medical condition and never ignore medical advice or delay seeking it because of something on this website. Any medical questions should be referred to a qualified healthcare professional. If in doubt, please always seek medical advice.

b. For health care and other professionals: The information on this website is provided for general educational and information purposes only. Any diagnosis and/or treatment decisions in respect of an individual should be made based on your professional investigations and opinions in the context of the clinical circumstances of the patient. To the extent permitted by law, Man Cave will not be liable for any loss or damage arising from your use of or reliance on this information. You rely on your own professional skill and judgement in conducting your own health care practice. Man Cave does not endorse or recommend any products, treatments or services referred to in this information.

3. Your privacy: Your privacy is important to Man Cave. Please see Man Cave’s Privacy Policy for information about how Man Cave handles the information that you provide to it when you use this website.

4. Using Man Cave documents: Man Cave owns (or licenses) all rights (including copyright) in all documents and materials on this website. If you would like to use or reproduce any documents provided on this website, please refer to Man Cave’s Copyright Policy (below) for the terms and conditions on which you may do so.

5. Links and references to other websites and resources not endorsed: This website may contain links and references to other websites or applications owned, operated or produced by third party organisations, and resources published or produced that are, independent of Man Cave (Third Party Sites). The links are provided for convenience only and Man Cave has not verified and does not sponsor, endorse or approve of the operators of, or any materials on (including information, products or services), those Third Party Sites, which may not remain current or be maintained.

8. Availability of website: Since electronic services are subject to interruption and breakdown, access to this website is offered on an ‘as is’ and ‘as available’ basis only.

9. Warranties:
c a. All information on this website is subject to change without notice.
b. Man Cave cannot guarantee that this website will be free from viruses, or that access to this website or a Third Party Site will function as intended or be uninterrupted.
c. While reasonable effort is taken to ensure that the information on this website is accurate, (subject to section 13 below) it is general information provided on an ‘as is’ basis and as outlined above it is not medical advice and is not tailored to your particular circumstances or condition.

10. Fundraising and donations: All fundraising and donation functions on this website are supported by the “My Cause” platform. The terms and conditions relating to these payments are available at: https://www.mycause.com.au/terms_conditions.

11. Indemnity: You indemnify Man Cave, as well as its officers, directors, employees and agents in respect of any liability incurred by Man Cave for any loss, cost, damage or expense (howsoever caused) suffered by Man Cave as a result of your breach any of Man Cave’s intellectual property rights in connection with this website or its Copyright Policy.

12. Restrictions on use of website: You agree that you will not, without Man Cave’s prior written permission:

a. use any information on this website for any commercial purpose or otherwise (either directly or indirectly) for profit or gain; or

b. use any device, software or process to interfere or attempt to interfere with the proper working of this website.

13. General: You acknowledge and accept that your use of this website indicates your acceptance of these terms and that Man Cave may change these terms at any time by publishing updates on this website. These terms are governed by the laws of Victoria, Australia and each party submits to the jurisdiction of the courts of Victoria. Nothing in these terms is intended to exclude, restrict or modify rights which you may have under common law, the Australian Consumer Laws or other legislation (Relevant Laws) which may not be excluded, restricted or modified by agreement. If any provision of these terms is invalid under any Relevant Laws, that provision is enforceable to the extent that it is not invalid, whether it is in severable terms or not.

Copyright Policy

The Man Cave Global Ltd (Man Cave), ABN 71 624 984 836 owns all rights (including all copyright) in all material on this website, unless otherwise indicated. Despite the above, Man Cave considers that the sharing of information about mental health and wellbeing is important so you may print, download, store and use any Man Cave document that is published on this website in its unaltered, complete form for your own personal (but not commercial) purposes and Man Cave grants you a limited, personal, non-exclusive, revocable, worldwide licence to this effect on condition that you must:

– Acknowledge that the document is reproduced with the permission of Man Cave and identify the full name of the document (for example – ‘title of document’ © Man Cave. Reproduced with permission. Visit www.themancave.life’

– Include the Man Cave copyright notice (and not remove any existing Man Cave copyright or other proprietary notice);

– Not alter or modify the document at all (unless you have first obtained Man Cave’s written permission);

– Not hold the document out as being medical or clinical advice;

– Not use the document in any way that suggests that you are affiliated with, or endorsed by, Man Cave; and

– Not distribute the document to third parties without first receiving Man Cave’s written permission.

Man Cave Merchandise Exchange and Refund Policy

No refund will be given for change of mind. 

If an item is defective or damaged, you may request an exchange up to 30 days after purchase.

After 30 days have elapsed, we will not be able to exchange the item.

Please send us an email to accounts@themancave.life detailing:

– when you purchased the item;

– whether it has been used;

– the defect or damage (with photos); and

– a receipt or proof of purchase.

Should the request be accepted, we will respond to your email with directions on how to send back the item.

When sending back the item, it must be unused and in the same condition that it was received in, accompanied by the original packaging. Please do not send the purchase back to the manufacturer.

Once the return is received and inspected, we will notify you via email whether the exchange can be accepted or not.

If approved, the exchange will be processed and new items shipped out. Shipping times will vary depending on location.

Shipping costs are non-refundable, the individual will be responsible for covering the return shipping costs.